Terms, Conditions and Important Information

Important Information Prior to Using MediStori

The MediStori aims to enable the patient or primary carer the ability to recall or communicate information at the point of care.

Data Protection

MediStori is owned, patented and copyrighted to Minimate Limited.

Minimate Limited recommends caution when recording any personal information, health or otherwise. It is the user and owners prerogative to input or exclude any data they so feel wish to do so.

Instructions on Use

All booklets and diaries come with guidelines and instructions and it is important that the user or owner read this information prior to commencing use. There are also numerous videos available on the website to further educate users on how to proceed.

Diagnostics, Prescribing and Treatment

While the MediStori and it’s booklets provide a guide on how to track personal information it is not a professional means for diagnosing medical conditions, prescribing of medications or provisions of treatments.

Security and Safety

It is the users and owners responsibility to ensure that the MediStori is kept in a safe secure place at all times. Treat it like you would your wallet, credit card or passport.

Information Provided

While every care has been taken in compiling all information in the MediStori booklets and diaries, the publishers (Minimate Limited) cannot accept responsibility for any errors or changes which may occur.

Copyrights and Patents

All designs, layouts, wordings and works are the copyright of Minimate Limited. MediStori is a registered trademark and some aspects of the MediStori are patented as European Registered Designs.

Returns and Refunds Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Return Times

Our products can be returned within 14 days of the original purchase of the product.

Eligibility

To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

Contact

Please contact us before you send the product:

  • Email: olive@medistori.com

Send the product with its original packing to our home office:

Olive O’Connor, Castlebar Road, Ballinrobe, Co. Mayo

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from MediStori.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: olive@medistori.com